Domestic shipping is based on the size of the order placed. We ship via USPS priority mail with insurance and tracking. You will receive tracking information once your order is placed. USPS Rush Delivery, FedEx and UPS are all available upon request but prices will vary.
Orders placed online will ship within 3-5 business days. This is contingent on the size of the order.
For Jewelry/Home Accessories/Apparel/ Other
If you need to make return or exchange, please email us at firstname.lastname@example.org to receive a Return Authorization Number.
Merchandise must be returned TO US within 14 days from the receive date for a full refund or exchange.
*Shipping costs are non-refundable. Return handling and return shipping costs are the responsibility of the customer.
*Final Sale items cannot be returned
Any items that are damaged upon arrival can be sent back for an exchange or repair at no cost. Please email email@example.com within 5 business days.
We are not responsible for damaged or lost items that the customer/retailer has shipped.
ABOUT OUR MATERIALS
Our collections are composed of semi-precious gem stones, which are minerals that have been refined and cut into the most exquisite jewels for our line. Wood and buffalo bone are other unique materials that we use in the making of our jewelry, along with vermeil and brass.